Refund & Cancellation Policy
At QBIT ECOMMERCE, we offer professional digital services including marketplace onboarding, seller account management, catalog services, advertising management, and consulting. This policy explains the terms under which cancellations and refunds are handled.
Cancellation Policy
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Clients may request cancellation before the service has started
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Cancellation requests must be submitted in writing via email or WhatsApp
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Once the service is initiated, cancellations may not be accepted
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Any work already completed will be considered while processing cancellation requests
Refund Policy
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Refunds are applicable only if the service has not been initiated
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Once onboarding, setup, consultation, or execution has started, no refund will be provided
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Payments made for consultations, audits, or one-time setup services are non-refundable
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Refunds will not be issued for delays caused by third-party platforms (Amazon, Flipkart, Myntra, Nykaa, AJIO, JioMart, TATA CLiQ, etc.)
Refund Processing Timeline
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Approved refunds are processed within 7–10 business days
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Refunds are credited to the original payment method only
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Processing time may vary depending on the payment gateway or bank
Non-Refundable Scenarios
Refunds will not be issued in the following cases:
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Services already initiated or partially delivered
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Delays due to incorrect or incomplete information provided by the client
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Rejection or delay caused by marketplace policies or approval processes
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Change of mind after service commencement
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Promotional or discounted service packages
Service Modifications
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In case a service cannot proceed due to unforeseen circumstances, QBIT Ecommerce may offer:
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Service adjustment
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Timeline extension
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Alternative service of equal value
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This will be handled on a case-to-case basis.
Contact for Refund & Cancellation
For any cancellation or refund requests, please contact us:
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Email: info@qbitecommerce.com | qbitonlineinfo@gmail.com
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Phone: +91-9311708760 | +91-8447445743
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Working Hours: Monday to Saturday, 10:00 AM – 7:00 PM