At QBIT ECOMMERCE, we offer professional digital services including marketplace onboarding, seller account management, catalog services, advertising management, and consulting. This policy explains the terms under which cancellations and refunds are handled.
Clients may request cancellation before the service has started
Cancellation requests must be submitted in writing via email or WhatsApp
Once the service is initiated, cancellations may not be accepted
Any work already completed will be considered while processing cancellation requests
Refunds are applicable only if the service has not been initiated
Once onboarding, setup, consultation, or execution has started, no refund will be provided
Payments made for consultations, audits, or one-time setup services are non-refundable
Refunds will not be issued for delays caused by third-party platforms (Amazon, Flipkart, Myntra, Nykaa, AJIO, JioMart, TATA CLiQ, etc.)
Approved refunds are processed within 7–10 business days
Refunds are credited to the original payment method only
Processing time may vary depending on the payment gateway or bank
Refunds will not be issued in the following cases:
Services already initiated or partially delivered
Delays due to incorrect or incomplete information provided by the client
Rejection or delay caused by marketplace policies or approval processes
Change of mind after service commencement
Promotional or discounted service packages
In case a service cannot proceed due to unforeseen circumstances, QBIT Ecommerce may offer:
Service adjustment
Timeline extension
Alternative service of equal value
This will be handled on a case-to-case basis.
For any cancellation or refund requests, please contact us:
Email: info@qbitecommerce.com | qbitonlineinfo@gmail.com
Phone: +91-9311708760 | +91-8447445743
Working Hours: Monday to Saturday, 10:00 AM – 7:00 PM
